Line Service Technician - Biggin Hill

6 month Fixed-Term contract

If you are reading this you're likely to be an experienced aircraft Ramp Agent who is quite possibly bored with their current gig or just intrigued by the idea of working for a private aviation FBO servicing the VIP traveller. Perhaps you already have experience in this field and have been waiting for a return? Either way, if you have experience in this area and you have the capacity to provide a world class customer experience we'd love to talk.

Role Info:

  • Ramp Services Agent
  • Biggin Hill Airport
  • Fixed-term contract

Who we are:

We provide VIP services to business and private aircraft customers. They land their aircraft with us and we do everything we can to deliver a truly exceptional service… we don’t just aim to please, we aim to exceed all expectations and offer a truly 5-star experience. Our businesses provide specialist on-airport support services, including refuelling and ground handling, to the owners and operators of private, business, military and commercial aircraft.

Operating from more than 400 individual locations across North America, UK, Mainland Europe and Asia, we have a diverse customer base and see the utmost benefits of a diverse workforce; therefore, we are committed to continuing to be an equal opportunities employer.

What you'll be doing:

Reporting to the Ramp Supervisor you will join a skilled and dedicated team who are fanatical about providing an impeccable service to passengers, crews and guests at all times. You will work within the Ramp Department, delivering all associated services; ensuring all services are provided to our customers in a safe and professional manner. As you might expect duties will include:

+ Turnaround of aircraft

+ Bag loading

+ Fuelling

+ Aircraft movements

+ Toilet and water service

About You:

+ Previous experience within aviation in a similar role

+ Ability to work accurately under pressure in an operational environment

+ Excellent customer service skills

+ Understanding of VIP customer expectations and proven anticipation of needs

+ Flexibility of start and finish times within the shift pattern

+ Willingness to learn new skills, with full training provided

+ Excellent interpersonal skills

+ Qualifies to hold a full airport ID

+ IT Literate and proficiency in using Microsoft Office programmes – Word, Excel, Outlook etc

+ Ideally an HGV licence (not mandatory)

+ Valid and clean driving licence

+ Serious about safety

+ Additional languages are desirable but not essential

Interested? Apply here for a fast-track path to the Hiring Manager